Returns and Refunds That Work for Business

At torqizo wang, clarity and accountability in returns are crucial to your operations. Our B2B-aligned return policy ensures procurement remains efficient even when adjustments are needed.

🔷 Eligibility for Returns
We accept returns under the following conditions:

• Return request submitted within 14 calendar days of delivery.

• Item must be unused, uninstalled, and in original packaging with intact labels.

• Products must be free of oil, grease, or physical alterations.

• Custom orders or discontinued stock are non-returnable unless defective.

🔷 Return Request Procedure
To initiate a return:

1. Email [email protected] with your order number, product SKU, and a brief description of the issue.

2. Our support team will confirm eligibility and issue a Return Authorization.

3. Items must be returned with a valid tracking number within 7 business days of approval.

Customers are responsible for return shipping costs unless the product was defective, incorrect, or damaged upon arrival.

🔷 Authorized Return Shipping Address (use only after receiving return authorization)
Room 317-03, 3rd Floor, Building C1, C&J Logistics Park · Sci-Tech Innovation Zone, Xianquan Road, Chenjiang Subdistrict, Beihu District, Chenzhou, Hunan, China

🔷 Refund Processing
Once the returned item is received and passes inspection, a refund will be processed within 5–10 business days to the original payment method. A refund confirmation will be sent by email. Items found used or altered contrary to return conditions will not be refunded and will be returned at the customer’s expense.

🔷 Damaged or Incorrect Items
If an item arrives damaged, defective, or not as described:

• Contact us within 3 days of receipt; provide photos and description.

• We will arrange a full refund or replacement at no cost where appropriate.

🔷 Exchange Policy
Due to inventory control and supplier lead times, direct exchanges are not processed. If you require a different item, initiate a return and place a new order.

🔷 B2B Partnership Returns
For enterprise clients with recurring or bulk orders, we offer customized return workflows and bulk reconciliation options. Contact account support for tailored procedures.

We value your trust in torqizo wang. Our returns process is built for transparency and responsiveness to keep your business flow uninterrupted.
Contact: [email protected] | 16741821989 | Official Website: https://torqizo.shop